![]() Please contact us as your first port of call whether it's your fault or ours and we will inspect the ring to advise whether your repair is covered by the guarantee or not. We only guarantee our own workmanship and not that of other jewellers. resizing, resetting or changing of stones, engraving post sale. *Any work post sale that has been carried out by another jeweller e.g. wearing a silver ring next to a platinum or gold ring. catching a ring against something, dropping on the floor, wear of the metal due to wearing against a harder metal e.g. *Accidental or intentional damage by the customer or a third party e.g. Please note that our guarantee does NOT cover This allows you the peace of mind to purchase items well in advance of Christmas or Hannukah. We are also pleased to confirm that all stock items and sample sale or ready to ship items purchased from 1st November 2019 will be eligible for return by 31 January 2020. All Sample Sale stock items are new and are not seconds but we usually only offer a limited number of sizes for sale. Customised orders are exempt and for Sample Sale stock we do not offer a free size exchange service. ![]() Our jewellery is backed by a 30 day money-back guarantee or exchange if the item does not suit or is the wrong finger size. We guarantee that our gemstones are natural when stated and ethically sourced ![]() Beyond this time we cannot be held responsible for how our customers treat and wear their jewellery. We guarantee the loss of stones for 6 months from receipt of your purchase. If a fault or defect is found we will correct the defect or make you a new piece at no cost to you We guarantee our craftsmanship of the metal for 1 year from receipt of your purchase. We recommend you check out our returns policy prior to purchasing In striving to deliver continued high levels of customer care and attention we know that we exceed the majority of our customers' expectations. WE DO NOT USE THIS INFO FOR ANY OTHER PURPOSE. WE PASS THIS ON TO THE APPROPRIATE COURIER IN CASE THEY NEED TO CONTACT YOU REGARDING DELIVERY. PLEASE PROVIDE A CONTACT TEL NUMBER UPON ORDERING. Fedex Delivery for other countries will vary from 3 - 5 days (from when the order ships). Weekends and Public Holidays) (from when the ring ships for USA, Canada & Europe.ħ-14 Days for other countries (If you require Fedex delivery for other countries please contact me for a quotation with your postal code (Zip code) and Country. Your ring will be shipped by Fedex Fully Trackable (USA, Canada, Europe Union only) or by Royal Mail Registered Mail for other countries.Ģ4-48 Hour delivery (exc. PLEASE NOTE THAT SAMPLE SALE ITEMS ARE EXEMPT FROM OUR USUAL FREE SIZE EXCHANGE POLICY.įOR OUR CUSTOMERS OUTSIDE OF THE UK: PLEASE INCLUDE A CONTACT NUMBER WITH YOUR ORDER SO THAT WE CAN PASS THIS ON TO THE COURIER IN CASE THEY NEED TO CONTACT YOU REGARDING DELIVERYįOR UK, AUSTRALIAN, EUROPEAN & NON-US BUYERS : If you know your UK, Australian or European Finger Size then please include this as a note attached to your order otherwise we will work to the US Size you have selected. This ring has been fully hallmarked by the London Assay Office, your guarantee of genuine, quality gold. Made completely from solid 9K yellow gold. This ring was set for a photoshoot and is available at a discount. The three oval blue topaz gemstones measure 4mm x 3mm (0.16"x0.12") and are complemented by two brilliant cut 2.25mm (0.09") diamonds carefully selected for their colour and clarity.
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